National Receptionist Day: When AI Tried to Answer the Phone and Immediately Regretted It

Today is National Receptionist Day, the glorious moment once a year when we stop pretending that the front desk runs itself and finally give a standing ovation to the real heroes of the office—our receptionists. You know them: They know how to pronounce “Mr. Wojciechowski’s” name correctly. They can juggle five phone calls, two deliveries, […]